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Claim Your Recharge Support
Fast verification and resolution for all recharge issues
Frequently Asked Questions
What is a recharge claim?
A recharge claim is a request to resolve issues related to mobile, DTH, or other service recharges that were not credited properly or faced technical issues.
How long does approval take?
Most claims are reviewed within 2-48 hours depending on the complexity. You'll receive updates via email and SMS.
What is the refund process?
Approved refunds are processed within 5-7 business days to your original payment method or as account credit.
What proof is required?
You must provide a screenshot of the transaction showing the transaction ID, amount, date, and payment confirmation.
What if I recharged the wrong number?
Wrong number recharges are handled case-by-case. Submit your claim with proof, and our team will coordinate with the operator for resolution.
Need Help? Contact Support
WhatsApp Support
+91 98765 43210
Toll-Free Number
1800-123-4567
Email Support
support@oneserve.com
